Help Centre

Delivery Fees for www.stylepalacesg.com

Delivery Fees charged by www.stylepalacesg.com on behalf of local Singapore Couriers Delivery fees are charged according to weight. Fees will be automatically updated on the checkout page based on:1) Total Order Weight2) Delivery Option (Standard or Store Pick-up) Standard Delivery – Expected delivery to be between 1-5 working days, starting from the day AFTER order is […]

Transaction Fees

Stripe transaction fee hoolah transaction fee Atome transaction fee

Product Returns

Product Returns – Due to Change of Mind We understand that you might want to return your purchases for something more suitable! To help you shop without any worry, we offer returns for customers who request for returns within 14 days of the “Order Delivered” date. Simply contact us via WhatsApp to open a request. […]

Product Damages and Incorrect Items

Product Damages Product damages are rare but they do occur as a result of damages sustained during the delivery process by our logistic partners. Simply contact us via WhatsApp to open a request. Please include photos (crisp and clear) or videos of the damaged products for our reference. To obtain clear photos, please move closer […]

Refunds

Refund Methods Refunds via debit/credit card are currently not available for returns in order to minimise unnecessary transaction fees by banks and payment gateways. If there are any refunds to be issued, we will refund you via PayNow or store-credit equivalent to the returned item(s). In-store credits (coins) do not have an expiration date. Check […]

Delivery Address Issues

Change of delivery address after making payment To ensure that you receive your order promptly without any complications, please provide us with a full and accurate shipping address that includes: If you have entered an incorrect address, contact us as soon as possible via our support chat and we will do our best to update […]

Modes of Payment

1) Debit / Credit Card 2) Paynow ***Please note orders awaiting payment will be reserved for 48 hours before being cancelled. Stock will be released again for sale to other buyers subsequently.*** 3) DBS Paylah (NOT AVAILABLE w.e.f 3 July 2023) ***Please note orders awaiting payment will be reserved for 48 hours before being cancelled. […]