Self-Collection Guide

Arrange for Store Collection

Book an (compulsory) appointment for Balestier Point Collection Point

It's compulsory to book an appointment timeslot so that the collection point knows you are coming and avoid overcrowding due to Covid19 Safe-Distancing measures.

Please use the following link to book your appointment slots: https://aresmarketing.appointlet.com/s/collection-at-balestier-point-02-01

In the event there's a queue, those with appointments will have higher priority.

Collection Hours: Mon - Fri 4.30pm-6.30pm

Address: 279 Balestier Road, Balestier Point, #02-01, S329727 (towards left side of Club Dolce W Club)

Contact: WhatsApp 9092 7557 (Click to Open WhatsApp)

Note: If coming by car, you may alight at drop-off point along Balestier Road, or go by carpark via Ava Road.

View on Google Maps: https://goo.gl/maps/pDycWaURRJRrQPUN8

Book an (compulsory) appointment for 2022 Bukit Batok Street 23 (Warehouse)

It's compulsory to book an appointment timeslot so that the collection point knows you are coming and avoid overcrowding due to Covid19 Safe-Distancing measures.

Please use the following link (or button below) to book your appointment slots: https://aresmarketing.appointlet.com/s/store-collect-2022-bukit-batok-03-150

In the event there's a queue, those with appointments will have higher priority.

Collection Hours:

Monday - Friday 4.30pm-9.30pm
Saturday: 11am-2.30pm

Address: 2022 Bukit Batok Street 23, #03-150, S659527

Contact: WhatsApp 8917 1156 (Click Link to Open in WhatsApp)

Nearest MRT: Bukit Batok. Take bus 189 from interchange, alight on 5th stop (opposite HDB block 291E), cross the road, and walk straight in from main entrance. Blk 2022 is at the end of the compound.

Note: If coming by car, you may park at the carpark below or loading bay. Please come up by the lift lobby to level 3.

View on Google Maps: https://goo.gl/maps/iSBsL6wJAmYKLTu4A

Frequently Asked Questions

How long do I need to wait before collecting my order?

Your order will typically be ready within 1-3 working days and you will receive an email and SMS informing you about it (Your order is ready for pick-up).

If you attempt to collect before your order is ready for collection, stocks may not be present as stock transfer between warehouse and collection point happens on a daily basis.

How to change to delivery?

If you've selected the self-collect option by mistake or have a change of mind and wish to change to delivery, please message us on our livechat for help.

Additional top-up will be required for delivery and payment can be made under your respective order via 'My Orders' page.

Can I make payment after I arrange an appointment to view products?

Without any payment or order ID, your items will not be prepared for you, and stocks will be subject to each individual collection point's availability.

Prices may differ due to different promotional pricing.

Are you open on public holidays?

Subject to each individual collection point's policies, they may be closed earlier on the eve of public holidays, and closed on public holidays.

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